NEW HEALTH AND SAFETY MEASURES
We Clean. We Care. We Welcome.
We are prood of maintaining the highest standards of cleanliness and hygiene within our premises and operate in accordance with the recommendations by the World Health Organization (WHO) and the Greek Government guidelines.
To ensure that our sanitary measures are exceedingly sufficient, we have partnered with a world-leading provider in testing and inspection to certify that the appropriate safety standards and cleaning protocols are in place to allow Tsakanos Accommodation to reopen.
Every staff member is using personal protection equipment (PPE) and has received expert training on our rigorous cleaning regime and operating practice. The training frequency has been increased, and attention is given on hygiene measures and the latest information on coronavirus. This is vital to help safeguard the health of our employees and guests.
CLEANING & HOUSEKEEPING
We enforce a rigorous cleaning regime and thorough sanitization practices in all rooms, common areas and ‘back of house’ for your safety. We have set check-out at 11:00 and check-in at 15:00 so that the rooms can be cleaned properly before welcoming the next guests. Laundry is done on-site to avoid unnecessary contact with others outside the accommodation.
We avoid overcrowding in all common areas and our quests are encouraged to use the What’s App application.
Hand sanitizer is available in all common areas and we encourage frequent use for staff and guests alike. Infrared thermometers are available at the front desk to conduct temperature checks of our guests and employees upon request. Visiting guests/friends of our guests, will be allowed with prior notice to and communication with our Reception.
FOOD & BEVERAGES
We have increased the frequency of compliance checks on our food safety standards and the cleaning and disinfection of the kitchen and storage rooms. Our personalized breakfast service remains in place so that you can prepare your own breakfast with the fresh products.
Protecting ourselves and others from COVID-19
- Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water
- Avoid unnecessary contact
- Avoid touching eyes, mouth and nose
- Cover the mouth with the elbow when coughing and sneezing
- Keep at least one meter (three feet) distance between you and others, especially when coughing or sneezing
For updated information’s, please refer to the Greek National Public Health Organization and/or World Health Organization and/or your local health authority.
BOOK & TRAVEL
As the situation continues to evolve, we are doing everything in our power to ensure your travel safety and provide maximum flexibility on your travel plans.
Considering the uncertainty at play during this troublesome time, and near impossibility to predict and confidently plan for the future, our individual booking policy is adjusted for peace of mind. We commit to closely monitor any developments if further adjustments on future bookings are required.
Our “Tsakanos Accommodation” policy is extended to all reservations within 2020 season, offering free cancellation up to 14 days before arrival, free rescheduling options, as well as 100% credit vouchers for 2021 reservations, in cases that you are entitled to a refund.
Guests who are not allowed to travel to the accommodation that they have made a reservation, under current legislation, will be exempt from the penalty of cancellation or change the booking, using – exclusively- voucher.
If your arrangements are not until sometime in future, stay assured you’ll have the time to make a decision closer to your departure rather than changing your travel plans now.